Park Services

To contact a member of staff, please call 01539 724555 or email hq@lake-district.gov.uk

Leading our contribution to the management and accessibility of the National Park, through partnerships and effective use of our property. Overseeing our organisational approach to providing access to information.

Countryside Services

To maximise opportunities to deliver environmental, social and economic benefits for the wider community. To enhance the local distinctiveness and quality of environment. To secure high quality and unique experiences for all to access and enjoy the National Park  

A specialist advisory and operational service offering:

• recreation, access and rights of way management and advice, including to local residents, visitors and land managers
• countryside management advice
• NPA property management planning and monitoring

Developing and implementing policy and guidance through innovative projects

• Actively supporting land managers in managing the landscape through participation in the Environmental Land Management Scheme
• Improving the public realm of access areas, rights of way and permitted access.
• Managing specially important habitats and landscapes for which the Authority has responsibility.

Developing , managing promoting access and recreation opportunities for all. And working with users and owners, land managers and other partners to encourage responsible use including through the work of  our Rangers.

Providing advice and guidance to visitors to raise awareness and increase understanding of the importance of the landscape.

Celebrating the cultural heritage of the National Park.

Property Services

To maximise opportunities for our property portfolio to be an exemplar of best practice in sustainable asset management and demonstrate the work of the Authority

Preparing, implementing and reviewing the Strategic Asset Management Plan

Coordinating the management of the Authority’s property portfolio to provide:

• operational facilities that enable all members, staff and volunteers to offer an excellent service.
• non-operational properties that offer high quality and world-class visitor experiences and add to the spectacular landscape.

Maximising opportunities for partners to use our property

Bringing the work of the National Park Authority to life for all generations and all abilities through imaginative use of our property portfolio

Utilising the volunteer service to enable anyone to contribute to the management of the properties managed by the Authority

Information Services

To maximise opportunities for engaging and providing information about the National Park and the Authority’s work, to people visiting the National Park, and living and working in it

Working in partnership with other organisations to coordinate and distribute information and manage information ‘points’ whether they are existing information centres, contact centre or evolving ‘visitor information points’.

Providing additional advice, interpretation and support to customers who need help to receive and understand information

Dynamic communication with wide audiences, particularly those who are hard to reach

Signposting people to complementary and additional information